Organisational reviews offer a clear insight into whether an organisation is fulfilling its purpose. It reveals whether its structure, people and processes require change to enable it to better deliver its objectives.
Insight, objectivity
Our expertise in Local Government means that we have a deeper understanding about the unique challenges faced in councils. Our skilled consultants work closely with the council, general manager and senior staff to identify where the issues exist and where improvements or changes need to be made. As the organisational review develops, it lays the foundations for a process of change management.
Identifying the issues
As a third party observer, we review and report on the organisational strengths, weaknesses and internal staff perceptions of how the organisation functions. Tools we use include:
- Documentation reviews
- Workshops with stakeholders, councillors, management and staff
- 1:1 interviews
- Drop in sessions and focus groups
- Benchmarking
Our approach culminates in a comprehensive report to the Mayor and general manager, outlining recommendations for structuring and improving the processes required to meet organisational objectives. In some cases, the organisational review will actually reveal that no major changes are needed.
More information
For a confidential discussion about our organisational review service, please contact us.
